Customer care

Shipping Policy

Clear expectations, from your first note to your doorstep.

Where we deliver

Free standard shipping on all orders to the 50 United States and Washington, DC. We do not ship to US territories, APO/FPO addresses or PO Boxes.

Handling and transit

Handling takes 1–2 business days. Transit takes an estimated 3–4 business days after dispatch. The combined estimate is 4–6 business days, not a guaranteed arrival date. Business days are Monday through Friday, excluding US federal holidays.

Order cutoff

The daily order cutoff is 07:00PM (GMT-06:00) Central Standard Time (Chicago), fixed year-round without daylight saving adjustments. Orders placed after the cutoff, on weekends or on US federal holidays begin their handling window on the next business day.

Shipping charges and tax

Standard shipping is $0.00 for every eligible order. Checkout tax is $0.00. This does not describe the products as legally tax-exempt.

Delivery details

Please enter a complete street address and a reachable contact email. If you notice an address error, contact us so we can review the request against the fulfillment status. Delivery estimates may be affected by carrier disruptions, weather and holidays.

Delivery assistance

For a missing, damaged or incorrect delivery, contact [email protected] with your order reference and the details available to you. We will review the issue and help arrange an appropriate resolution.

Questions? [email protected]